Comments on: SuperPages- you are on my list! http://www.localbizbits.com/2007/10/26/superpages-you-are-on-my-list/ Local Search Marketing Information and Resources Wed, 11 Jan 2012 00:21:43 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: Ju http://www.localbizbits.com/2007/10/26/superpages-you-are-on-my-list/comment-page-1/#comment-96 Ju Sun, 19 Oct 2008 07:15:21 +0000 http://www.localbizbits.com/2007/10/26/superpages-you-are-on-my-list/#comment-96 In the month of Feburary of 2008 I closed down one of my businesses, I had already contacted with all the other companies in order to close my company down without any penalty charges. However I've been trying to contact Superpages for 7 months now. They continue to keep charging my company (which does not exist anymore) between 200 to 400 dollars a month. Through e-mail here's what they sent me: "Are you noticing more business or phone calls lately? That's because your SuperPages.com advertising is active and working. As a result, we need to inform you that your credit card has been charged $386.46 for click activity on SuperPages.com. A small price to pay for the life of your business." Apparently the only way to cut off this deal is with a single people which I havent been able to contact for 7 months. I've been continually calling them and all they kept doing was tossing my calls around between several different people. It's frustrating that there are no ways to contact this company to end my billing. Theres no cancellation contract, no way to change programs, and no customer services. Even then, their services were not as beneficial as the money pays for. If I were you, I would shiek in terror by the very notion of using superpages.com. Is there any way to stop them? In the month of Feburary of 2008 I closed down one of my businesses, I had already contacted with all the other companies in order to close my company down without any penalty charges. However I’ve been trying to contact Superpages for 7 months now. They continue to keep charging my company (which does not exist anymore) between 200 to 400 dollars a month. Through e-mail here’s what they sent me:

“Are you noticing more business or phone calls lately? That’s because your SuperPages.com advertising is active and working. As a result, we need to inform you that your credit card has been charged $386.46 for click activity on SuperPages.com. A small price to pay for the life of your business.”

Apparently the only way to cut off this deal is with a single people which I havent been able to contact for 7 months. I’ve been continually calling them and all they kept doing was tossing my calls around between several different people. It’s frustrating that there are no ways to contact this company to end my billing. Theres no cancellation contract, no way to change programs, and no customer services. Even then, their services were not as beneficial as the money pays for. If I were you, I would shiek in terror by the very notion of using superpages.com. Is there any way to stop them?

]]> By: » The Power of Blogging Blog Marketing Journal - Make Money Blogging and Blog Writing Tips http://www.localbizbits.com/2007/10/26/superpages-you-are-on-my-list/comment-page-1/#comment-95 » The Power of Blogging Blog Marketing Journal - Make Money Blogging and Blog Writing Tips Mon, 28 Jul 2008 11:17:04 +0000 http://www.localbizbits.com/2007/10/26/superpages-you-are-on-my-list/#comment-95 [...] a few more “telemarketing” type calls from them (from an overseas call center) I decided to blog about itand [...] [...] a few more “telemarketing” type calls from them (from an overseas call center) I decided to blog about itand [...]

]]> By: Mark http://www.localbizbits.com/2007/10/26/superpages-you-are-on-my-list/comment-page-1/#comment-94 Mark Wed, 05 Dec 2007 15:31:42 +0000 http://www.localbizbits.com/2007/10/26/superpages-you-are-on-my-list/#comment-94 I will definitely tell you that I deal with both yellow pages & superpages directly through my business and these phone call originate from a foreign country (hence the accents) and are all a part of a huge scam. Monitor the numbers and turn them over directly to your yellow book or superpages rep - I got the local attorney general's office involved and I haven't gotten as many phone calls lately - but they all say they are someone they are not and they are all looking for you to just say "yes" as many times as they can get you to say it so they can tack charges onto your phone bill. The major problem we have in fighting them is they are out of country and don't have to follow "our" laws. I will definitely tell you that I deal with both yellow pages & superpages directly through my business and these phone call originate from a foreign country (hence the accents) and are all a part of a huge scam. Monitor the numbers and turn them over directly to your yellow book or superpages rep – I got the local attorney general’s office involved and I haven’t gotten as many phone calls lately – but they all say they are someone they are not and they are all looking for you to just say “yes” as many times as they can get you to say it so they can tack charges onto your phone bill. The major problem we have in fighting them is they are out of country and don’t have to follow “our” laws.

]]> By: Ingo http://www.localbizbits.com/2007/10/26/superpages-you-are-on-my-list/comment-page-1/#comment-93 Ingo Tue, 30 Oct 2007 23:02:31 +0000 http://www.localbizbits.com/2007/10/26/superpages-you-are-on-my-list/#comment-93 We have received multiple calls from Yellow Pages here at our company. All callers had distinctive Indian accents and were hard to understand. I went through the whole update your information process and at the end (after 20 minutes) they ask you if you want to be billed monthly over your phone bill. And even if you tell them you are not interested they will call again. I think this could be considered as "phone-spam". We have received multiple calls from Yellow Pages here at our company. All callers had distinctive Indian accents and were hard to understand. I went through the whole update your information process and at the end (after 20 minutes) they ask you if you want to be billed monthly over your phone bill. And even if you tell them you are not interested they will call again. I think this could be considered as “phone-spam”.

]]> By: Larry Sullivan http://www.localbizbits.com/2007/10/26/superpages-you-are-on-my-list/comment-page-1/#comment-92 Larry Sullivan Tue, 30 Oct 2007 16:42:36 +0000 http://www.localbizbits.com/2007/10/26/superpages-you-are-on-my-list/#comment-92 Just got a call from SuperPages-they are looking into it and going to let me know. Who says Customer Service is dead. More details to follow Just got a call from SuperPages-they are looking into it and going to let me know. Who says Customer Service is dead. More details to follow

]]> By: Larry Sullivan http://www.localbizbits.com/2007/10/26/superpages-you-are-on-my-list/comment-page-1/#comment-91 Larry Sullivan Mon, 29 Oct 2007 23:56:14 +0000 http://www.localbizbits.com/2007/10/26/superpages-you-are-on-my-list/#comment-91 Thanks Mike. Nice to know it is not just me. Wonder why they decide this course of action. Thanks Mike. Nice to know it is not just me. Wonder why they decide this course of action.

]]> By: Mike Belasco http://www.localbizbits.com/2007/10/26/superpages-you-are-on-my-list/comment-page-1/#comment-90 Mike Belasco Mon, 29 Oct 2007 23:37:52 +0000 http://www.localbizbits.com/2007/10/26/superpages-you-are-on-my-list/#comment-90 Larry, I have been getting the same annoying calls multiple times per day. I have been screening and won't pick up anymore. These guys suck Larry,
I have been getting the same annoying calls multiple times per day. I have been screening and won’t pick up anymore. These guys suck

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